Safeguarding Wildlife and Educating Visitors at the Redeveloped Lisvane & Llanishen Reservoirs

Visitor Engagement, Wayfinding and Signage at the new Lisvane and Llanishen Reservoir in Cardiff.

We worked with long-time clients Dwr Cymru Welsh Water to provide wayfinding, interpretation, visitor engagement and signage solutions at the Lisvane and Llanishen Reservoir that opened its doors to the public over the summer.

Dwr Cymru Welsh Water Visitor Centre signage

The Space

Built in the late-19th century, Lisvane and Llanishen Reservoir is a Victorian landmark that covers 110 acres of green and blue space and is home to amazing flora and fauna – offering an oasis of calm just a few miles from Cardiff’s city centre.

Lisvane Reservoir is designated a Site of Special Scientific Interest (SSSI) for overwintering birds; and the embankments of both reservoirs are designated SSSI for waxcap fungi. Much of the reservoir grassland and scrub woodland outside the SSSI is designated as a Site of Importance for Nature Conservation (SINC).

Wayfinding finger post.

Related: Morgans Consult Welsh Water Project Shortlisted for The Sign Awards 2023

Dwr Cymru took over the site in 2016 and has been working to bring it back to its former glory, protecting the habitats and species that are thriving on the site, and creating a hub for recreation, health and wellbeing for the local community.

We first visited the site in 2019, and have been working with Dwr Cymru throughout the redevelopment process.

Educational interpretation.

The Challenge

This is a complex site, with a wide range of spaces and uses. There are designated areas for water sports, education, walking, and hospitality. An engaging Story Trail for children, and birdwatching hides. There are also a range of indoor spaces, including a brand-new visitors centre, with meeting rooms, café and restaurant. The wayfinding system is complex, but clearly directs the users around the site, while communicating important messages about wildlife, conservation and safety.

Visitor Centre internal Wayfinding.

Dwr Cymru take their responsibility for safeguarding the environment for future generations seriously, and Lisvane and Llanishen Reservoir has been designated a Site of Special Scientific Interest (SSSI) and Site of Importance for Nature Conservation (SINC). To support the site’s remit to protect and promote diverse fauna and flora our consultants worked closely with ecologists and Dwr Cymru’s Dam Safety team. We ensured the most appropriate materials and fixings were used across the whole site, positioning signage in the most visible but least invasive locations.

Welcome monolith.

What We Supplied

In addition to consultancy services that include a series of surveys, proposals, and designs, we supplied a range of materials and products;

  • Wayfinding Systems
  • Visitor engagement
  • Conservation education and interpretation
  • Health and safety signage
  • 3D brand signage
  • Welcome monoliths

Collaborating with our sister companies from the wider MS-Group family gives us an opportunity to expand our knowledge, manufacturing capability and experience. We worked with Stone Sign Co. to create a beautiful stone monolith (below) to recognise the contribution of the Reservoir Action Group (RAG) in securing the site as a place for the local community to enjoy.

We also worked with Mossfords memorial masons on the extensive ground works required for this install.

Related: MS-Group Companies Collaborating to Celebrate 75 Years of Porsche

Stone Sign produced this stone monolith recognising RAG’s contribution in securing the site.

Find out more about who we are, our previous projects and don’t hesitate to get in touch if you’d like to discuss how anything mentioned in this article could help your business.

Information tryptic outside the Visitors Centre.

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