Encompassing healthcare, education, local government, and local authorities, the Pubilc Sector faces the challenge of optimising navigation and information dissemination within diverse and complex environments.
The Living Map platform™ presents a solution that simplifies this task, offering controllable point of interest promotion, user selection, and wayfinding capabilities for individuals using their smart devices, transforming the way public services are accessed and experienced.
Morgans Consult has partnered with Living Map to bring industry leading digital mapping, wayfinding and improved user experiences to public sector organisations across the UK.
What is Living Map?
The Living Map digital mapping and wayfinding platform revolutionises the way people navigate complex spaces. With its cutting-edge SaaS technology, users can effortlessly find their way through large buildings, campuses, or even entire cities.
Living Map offers a seamless and intuitive user experience, providing step-by-step directions with real-time updates. Users can easily search for specific destinations, access detailed maps, and receive personalised recommendations based on their preferences and needs.
It can handle complex routes, account for real-time changes such as construction or closures, and even optimise paths based on factors like distance, time, or accessibility.
Related: Find out more about the Living Map product
The digital mapping and wayfinding platform offers valuable analytics and insights to businesses and organisations. It enables them to understand user behaviour, identify popular routes, and optimise their spaces accordingly. This data-driven approach helps improve operational efficiency, enhance the customer experience, and increase revenue generation.
Furthermore, Living Map’s Asset Tracking allows facility operations to locate and deploy valuable assets and staff in real-time, integrating with asset management platforms.
Related: Bath Spa University Implement Living Map Digital Wayfinding Solution
Key Features and Benefits:
Streamlined Healthcare Navigation:
Hospitals and healthcare facilities can utilise the Living Map Platform™ to guide patients, visitors, and staff seamlessly through their complex buildings.
Custom-made routing and wayfinding features enable users to find specific departments, clinics, or amenities effortlessly, improving appointment attendance and waiting list.
Maps can be tailored to display critical information, such as testing centres or vaccination points, popup clinics and MRI units.
The Map Management system provides extensive reporting tools, for both Operational and Patient management.
Case Study: Digital Screen Provides Wow Factor at Refurbished Wales Millennium Centre
Transforming Education Environments:
Educational institutions, from schools to universities, can benefit from The Living Map Platform™ to enhance the learning and campus experience.
Dynamic maps cater to both outdoor and indoor spaces, facilitating the efficient navigation of expansive campuses.
Customised maps can include information on lecture halls, libraries, student services, and offer accessible routes for individuals with disabilities, promoting inclusivity and equal access.
Analytics provide insights into how spaces are used, helping institutions optimise their resources, improve student experience and attendance, and provide valuable marketing data.
Empowering Local Government and Authorities:
Local government offices and authorities can deploy the Living Map platform™ to provide residents and visitors with a modern wayfinding solution.
Users can effortlessly locate government buildings, service centres, or important community facilities.
Unique map formats can be deployed on mobile apps, desktop websites, or large format kiosks in public spaces, making information accessible to all.
Digital Mapping and wayfinding contribute to the reduction of carbon footprint by removing all paper mapping. The Living Map Platform™ can also link all local transport networks, cycle paths and pedestrian routes to reduce heavy traffic in and out of city centres.
Case Study: Welsh Government Workspace Refresh
Tailored Maps for Every Need:
The Living Map platform™ offers flexibility in designing maps, ensuring they align with the unique branding and requirements of each client.
Local authorities can display localised information, such as upcoming events, road closures, or public transportation routes.
Users can have control over their data, allowing them to curate and update information on the map, enhancing public engagement.
Endless Possibilities for Improvement:
The Living Map platform™ is not limited to wayfinding but can be integrated into various applications and services, offering endless possibilities for innovation.
Enhanced map usage analytics can provide insights to public sector entities, allowing them to make data-driven decisions on infrastructure development, service enhancements, and resource allocation.
Case Study: Welsh Water – Wayfinding and Visitor Experience
Endless Possibilities for Improvement:
The Living Map platform™ is not limited to wayfinding but can be integrated into various applications and services, offering endless possibilities for innovation.
Enhanced map usage analytics can provide insights to public sector entities, allowing them to make data-driven decisions on infrastructure development, service enhancements, and resource allocation.
The Living Map platform™ revolutionises the UK public sector by providing innovative, adaptable, and user-friendly digital maps that cater to healthcare, education, local government, and local authorities. With its unique indoor mapping system, customised map solutions, and seamless integration possibilities, public services can streamline navigation, enhance user experiences, and improve overall operational efficiency while maintaining control over their data and analytics.
The Living Map platform™ truly delivers “One innovative digital map platform with endless possibilities.”
Reach out to find out more about how Living Map can unlock the full potential of your space.
If you’d like to find out more about any of the products, services or processes featured in this article, just reach out to us on info@morgansconsult.com / 02920 672828. Diolch.
